Feel the fear and do it anyway
by Susan Jeffers If you are considering making big changes in your life and are fearful of doing so, this is the book to read. It’s equally useful if you want a greater insight into the role fear has on your life.In the introduction Jeffers states ‘this book will give you the insight and tools […]
Influencing with Integrity
by Genie Z Laborde The subtitle for this book is ‘Management skills for communication and negotiating – learn the secrets of communication excellence’. This is essentially what the book is about. The first chapter explores Outcomes. The first step towards mastery of communication is to know what outcome is wanted from the communication. ‘Communication without a […]
Communicate with Confidence
by Dianna Booher If you want just one book to assist you to communicate confidently when required, then this is the book for you. The book contains 1042 tips, with advice on how to manage every aspect of workplace communication. The tips are arranged into 23 chapters which cover specific communication skills, for example: ‘listening until […]
The Chimp Paradox
by Prof Steve Peters Genius. In terms of its impact I cannot recommend this book highly enough. Steve Peters presents his mind model in a way that makes sense. The book cover claims it will enable the reader to ‘Recognise how your mind is workingUnderstand and manage your emotions and thoughts. Manage yourself and become the […]
Encouraging and motivating women to take senior roles
This session at the 2013 CIPD Annual Conference explored how organisations could encourage diversity in senior roles. The session comprised of two case studies, focusing on how the organisations involved had encouraged women to take senior roles. A session review can be found here.
The Book of No
by Susan Newman PhD On every one of the many time management training programmes that I have delivered – over 100 – when exploring personal learning objectives, someone says they want to learn how to ‘Say No’. So it’s a big issue. The good news is that if you want to be able to say […]
Voice of Influence
by Judy Apps This is essential reading for anyone who wants to improve their verbal communication. It focuses on how to use the voice to influence powerfully and communicate effectively. We use our voice to communicate in many situations – in meetings, when makingpresentations, on the telephone, in one-to-one or group discussions. These are all opportunities […]
The Art of Connecting
by Claire Raines and Lara Ewing The subtitle of this book summarises what it’s about:- “How to overcome differences, build rapport and communicate effectively with anyone”. In the first chapter there is an introduction to four people who are Masters of Connection. The authors analyse what makes these people masters of connection. What the four […]
Words that Change Minds
by Shelle Rose Charvert I first came across this book when I was researching Influence. The contention of the book is that the words that people use tell us a great deal about their motivation and work traits. By asking certain questions you can find out their preferences. This information can be used in a […]
Clean Language – Revealing Metaphors and Opening Minds
by Wendy Sullivan and Judy Rees Words can be misinterpreted. Clean Language is a tool to help avoid misinterpretations. Clean language may be something very new to many of you. If you want to know more I highly recommend this book. It takes the reader through what clean language is, its purpose and how to use […]